Clients & Households
Track whole households and link a person across cases and programs — not just an isolated file.
Case management for family and child services
See the whole household — not just a file — and coordinate services across every family member.
The problem for Family & Child Services
- A family’s information is scattered across separate client files.
- Multiple family members are served under one case with no shared view.
- Sensitive data on children and families is hard to protect.
- Running family services alongside other programs means juggling separate systems.
How Family & Child Services uses Impact OS
- 1
Intake the family
Capture the referral and open a record for the household.
- 2
Build the household profile
Add household members and link people across cases and programs.
- 3
Coordinate services and goals
Track services, goals, and plans for the family in one place.
- 4
Run every program in one place
Family services, housing, counseling — define your own programs and file each case under the right one, in one Impact OS.
- 5
Track progress across members
Follow each member’s progress while keeping the whole-family picture, with live dashboards and search.
Features that matter to Family & Child Services
Case Management
One timeline per client — assessments, goals, services, appointments, and notes in one secure place.
Multi-Program
Run every program your agency delivers — housing, employment, mental health, and more — in one system, organized your way. You define the programs; intake routes to the right one.
PIPEDA-First Security
Row-level tenant isolation, encryption, admin MFA, and full audit trails — enterprise-grade protection at a nonprofit price.
Secure Volunteer Access (coming soon)
Scoped, shift-gated volunteer access with field-level redaction and no downloads — rolling out soon.
We’re onboarding a small group of family and child services programs now. Get hands-on onboarding and shape the roadmap — start a free trial or book a demo.
IO
Be one of our first family-services partners
Questions from Family & Child Services teams
Can we manage whole households and families?
Yes. Track household members and link a person across cases and programs, so you see the whole family, not just a file.
Can volunteers help without seeing everything?
Coming soon: volunteers will get a scoped, shift-gated portal that shows only their assigned clients, with field-level redaction and no file downloads. It’s in final testing now.
Is sensitive family and child data secure?
Yes — row-level tenant isolation, encryption, admin MFA, and full audit trails, built with PIPEDA in mind.
See Impact OS with your team’s workflow
Watch the 2-minute demo — intake to case to a live caseload — or start a free trial and try it yourself.