Case management for community outreach programs

Capture referrals from every partner and run all your programs in one secure place.

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The problem for Community Outreach Programs

  • High-volume intake comes in through many channels and partners.
  • Client records are scattered and hard to keep consistent.
  • Running several programs means a separate system for each.
  • Volunteers deliver much of the work but need safe, limited access.

How Community Outreach Programs uses Impact OS

  1. 1

    Capture referrals everywhere

    Let partners embed your branded intake widget on their own sites so referrals land in one queue.

  2. 2

    Open lightweight cases

    Track clients and services without heavy overhead.

  3. 3

    Run every program in one place

    Outreach, food security, newcomer services — define your own programs and file each case under the right one, in one Impact OS.

  4. 4

    See your reach at a glance

    Live dashboards, global search, and CSV export show who your team is serving across every program.

Features that matter to Community Outreach Programs

Intake & Referrals

Branded intake pages plus an embeddable widget your partner agencies drop on their own sites — so referrals stop falling through the cracks.

Multi-Program

Run every program your agency delivers — housing, employment, mental health, and more — in one system, organized your way. You define the programs; intake routes to the right one.

Case Management

One timeline per client — assessments, goals, services, appointments, and notes in one secure place.

Secure Volunteer Access (coming soon)

Scoped, shift-gated volunteer access with field-level redaction and no downloads — rolling out soon.

We’re onboarding a small group of community outreach programs now. Get hands-on onboarding and shape the roadmap — start a free trial or book a demo.

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Questions from Community Outreach Programs teams

Can partners embed our intake form on their sites?

Yes. Add a branded, embeddable intake widget to partner websites so their referrals come straight to you.

Can we run several programs in one system?

Yes. Impact OS runs every program your agency delivers — you define the program list and intake routes each client to the right one.

Can volunteers help without full access?

Coming soon: volunteers will get a scoped, shift-gated portal showing only their assigned clients, with field-level redaction and no downloads. It’s in final testing now.

See Impact OS with your team’s workflow

Watch the 2-minute demo — intake to case to a live caseload — or start a free trial and try it yourself.

Demo walkthrough — coming soon A 2-minute tour: intake → case → client → report.
Prefer a live walkthrough?

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Tell us a bit about your program and we'll get back to you within one business day.